Senior Project Manager - Implementation

Do you enjoy leading cross-functional teams through complex software implementation projects? Are you passionate about driving projects from concept to delivery with measurable impact? 

Your role... 
As a Senior Project Manager for Propellint, a ReSource Pro company, you will be responsible for leading high-complexity, enterprise-level projects across multiple clients. This role will define and oversee project delivery frameworks, ensuring successful planning, execution, and outcomes. Acting as a strategic partner to clients and internal leadership, the Senior Project Manager will anticipate challenges, drive solutions, and mentor junior staff, while maintaining strong executive-level relationships to deliver measurable business value. This role will support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

After 3 months you will... 

• Define, oversee, and govern multiple concurrent client projects of high complexity and strategic importance; Establish and implement best practices, frameworks, and governance models for project delivery
• Develop and manage integrated project roadmaps across workstreams; Manage project timelines and resources effectively to ensure project delivery within defined parameters
• Drive adoption of standardized processes, tools, and templates across engagements
• Proactively manage project risks and issues, identifying opportunities for efficiency, and develop and implement appropriate mitigation, escalation, and automation plans
• Direct the execution of enterprise-scale technology and software implementation programs; Ensure organizational resources are aligned to business and client priorities
• Anticipate and mitigate risks and dependencies that could impact delivery or business outcomes; Lead issue resolution at project level, removing barriers to progress
• Monitor and control budgets, timelines, and scope, ensuring alignment to client strategy and contractual agreements; Ensure delivery of outcomes that meet or exceed client expectations and quality standards
• Track, analyze, and report project metrics for leadership and client executives
• Serve as a strategic advisor to clients, aligning project delivery with business goals, demonstrating an understanding of clients' unique business goals and activity
• Manage escalations with diplomacy and a solution-oriented approach
• Provide transparent, executive-level reporting and communication on project status; Collaborate with clients to reprioritize or realign work as business needs evolve
• Encourage knowledge sharing, training, and professional development across delivery teams; Model effective stakeholder management and problem-solving approaches

• Bachelor's Degree in Computer Science, Software Engineering, IT, or related field
• 10+ years of relevant experience in software implementations or program/project management within IT/software delivery environments
• + years' experience managing enterprise-scale, multi-stakeholder, or high complexity projects
• Property & Casualty (P&C) insurance experience preferred; PMP certification preferred
• Knowledge of policy administration, claims management, and vendor solutions (Insurity, Majesco, Guidewire, Duck Creek, etc.)
• Proficiency in MS Project and project management tools
• Expertise in project management methodologies (traditional and agile)
• Excellent written and verbal communication skills, with ability to tailor messages to executive audiences
• Strong leadership skills and the ability to influence without direct authority

• Generous PTO plan with paid holidays + floating holidays 
• 100% paid Employee Healthcare on Day 1 
• Eligible for all medical, dental, and vision benefits on Day 1  
• 401k with employer match, vested on Day 1 
• Opportunity to work for a growing, global organization. 
• Ability to engage with clients and internal partners to make an impact. 
• Organization-wide focus on growth and development 

 
Your Compensation… 
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $77,680 - $131,403 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.

Your Interview Process:
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:

1. Behavioral interview with Talent Acquisition
2. Online talent assessment
3. Hiring Manager interview

*Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. 

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.