Senior Specialist, Payroll & Benefits
Your Role...
ReSource Pro is seeking a Senior Specialist, Payroll & Benefits to provide front-line support and guidance to ReSource Pro employees. This role works independently and collaboratively on payroll, benefits, and compliance processes, conducts audits, and supports department projects. The Senior Specialist, Payroll & Benefits will contribute to ReSource Pro's Total Rewards design by conducting market and vendor research, managing payroll and benefit processes, and serving as a trusted resource for internal customer inquiries.
We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In this role, you will...
Lead compliance audits and reporting (EEOC, ACA, I-9, etc.) to ensure adherence to federal/state regulations and internal policies
Maintain and update company policies and employee handbooks in line with legal requirements
Support and ensure accuracy of payroll processes, including during mergers and acquisitions
Resolve multi-state payroll tax issues, perform audits, and manage responses to tax jurisdiction notices
Perform QA checks, reconcile payroll data (Workday/ADP), and document procedures for accuracy and compliance
Collaborate with benefit brokers/vendors to evaluate and recommend competitive benefits programs
Lead Open Enrollment planning, employee education, and ensure benefits data integrity across systems
Serve as primary contact for employee benefits inquiries and coordinate resolution with vendors
Conduct regular audits of benefits, payroll, and compliance data to ensure accuracy and system alignment
Provide HRIS support during onboarding/offboarding, assist with system enhancements, and lead process automation
Manage mid-to-high complexity Total Rewards projects, ensuring alignment with organizational goals
Promote teamwork, professional communication, and continuous improvement across payroll, benefits, and compliance functions
What You Need to be Successful...
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5-7 years of related payroll or employee benefits administration
- 2-3 years of payroll tax experience preferred
- ADP and Workday experience preferred
- Proficiency with Microsoft Office, specifically Excel, and HRIS/benefits databases
- Strong project management and organizational skills, with the ability to manage multiple priorities
- Excellent communication and interpersonal skills
- Detail-oriented with strong problem-solving abilities
- Knowledge of all federal, state, and local regulations and compliance requirements related to Total Rewards
- Excellent time management skills with a proven ability to meet deadlines
Your Compensation…
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $44,816 - $76,076 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Benefits & Perks…
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:
- Behavioral interview with Talent Acquisition
- Online talent assessment
- Hiring Manager interview
- Stakeholder Interview
- Team Coffee Chat
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.